Technical Support/Customer Advocate Agent
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Assist customers with hardware and software troubleshooting to resolve their tech issues.
- Keep customers updated on their service requests and provide timely support.
- Work with supervisors and different departments to resolve technical issues quickly.
- Advocate for customers to ensure high satisfaction and a seamless experience.
- Recommend the best hardware solutions to fit customers’ gaming and performance needs.
- Strong communication and active listening skills.
- Solid understanding of PC operating systems and common software applications.
- Hands-on experience with PC hardware and troubleshooting.
- Ability to match technical resources to customer issues effectively.
- Self-motivated and thrives in a fast-paced, remote environment.
- Competitive Pay – Based on experience and qualifications.
- Uncapped Performance Bonuses – The better you perform, the more you earn.
- Uncapped Commissions – Earn more by assisting customers with pre-sales consultations.
- Flexible Shifts – Work when it fits your schedule.
- Full Benefits Package – Health, dental, and 401(k).
- Paid Training & Support – Learn and grow with us.
- Fun & Supportive Work Culture – Be part of a team that shares your passion for gaming and tech.
- Career Growth Opportunities – We love promoting from within!
CLX is a custom PC integrator catering to gamers and content creators. CLX is a division of Cybertron International, one of the largest system integrators in the US since 1997. CLX believes in quality, attention to detail, and giving gamers the ability to choose exactly what they desire. Recognized for its award-winning custom designs and paint work, CLX offers a range of carefully curated systems or a completely customized experience by allowing gamers the ability to configure their own. CLX systems can be found on Amazon, Best Buy, Walmart, Newegg and other retail partners.
Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company!
(if you already have a resume on Indeed)
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